中新网杭州6月30日电(蓝伊旎)一笔外贸订单，从磋商下单、生产运输到最终结汇，往往需要跨越语言、法规和商业习惯等重重差异，分歧在所难免，但如何不伤“和气”？相较于诉讼、仲裁等手段，调解凭借灵活性高等优势，正成为涉外商事解纷的“金钥匙”。
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